UPDATED AND EFFECTIVE AS OF [9/9/2024]

Welcome to the epicreloads.com. Epicreloads is an online digital goods and services platform that facilitates the purchase of game top-ups, gift cards, and other gaming-related items between publishers or merchants and customers. These Terms of Use govern your rights and obligations when using the platform managed by Epic Solutions (individually and collectively, “we”, “us”, “our”).

By registering an account and accessing epicreloads.com, you acknowledge and agree that your use of the site will be governed by these Terms of Use and any other specific rules or terms outlined on respective product pages.

We may update these Terms of Use from time to time at our sole discretion. Changes will be posted on the platform and, where appropriate, notified to you via email. Continued access to the platform constitutes your acceptance of the updated terms.

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1. Definitions

In these Terms of Use, the following words shall have the following meanings unless otherwise required:

• Account: Your registered user account on epicreloads.com that allows access to platform services.
• Content: All material, including but not limited to text, images, multimedia, and software, available on the platform.
• Items: Digital products or services, such as game top-ups and gift cards, sold on the platform.
• Service: Refers to the platform itself and all features, tools, and products available through it.
• User ID: The unique identification provided to you upon account registration.

2. License to Use

Epicreloads grants you a non-exclusive, non-transferable, revocable license to access the platform and use its services, subject to these Terms of Use.

3. User Obligations

By accessing epicreloads.com, you agree to the following:

• You are of legal age in your jurisdiction or have received permission from a legal guardian to use the platform.
• The personal information provided (e.g., name, email) is accurate and will be updated as necessary.
• You will keep your account credentials confidential. Unauthorized access to your account due to negligence on your part is your responsibility.
• You will not engage in fraudulent, illegal, or unethical activities through the platform, including, but not limited to, impersonation, unauthorized resale of items, or manipulating the feedback system.

4. Intellectual Property

All intellectual property on epicreloads.com, including but not limited to trademarks, logos, and copyrighted content, belongs to Epicreloads or its licensors. Users may not reproduce, redistribute, or create derivative works of any content without prior written consent.

5. Use of Services

By using epicreloads.com, you agree to:

• Only use the platform for personal purchases of digital goods and services.
• Not attempt to hack, reverse engineer, or manipulate the platform in any way.
• Refrain from using the platform for fraudulent activities or the unauthorized distribution of goods outside the platform.

6. Transactions and Purchases

All transactions on epicreloads.com are conducted using electronic credits or payment methods specified on the platform.

• Refunds: Purchases are generally non-refundable unless required by applicable laws or explicitly offered for a specific product.
• Security: Users must ensure they are using secure devices and connections when accessing the platform. We are not responsible for data breaches resulting from negligence on the user’s part.

7. Account Suspension and Termination

Epicreloads reserves the right to suspend or terminate accounts that violate these Terms of Use. Grounds for termination may include:

• Engaging in fraudulent or illegal activities.
• Misrepresentation or providing false information during registration.
• Breaching intellectual property laws or other applicable regulations.

Upon account suspension or termination, any unused credits may be forfeited, depending on the severity of the violation.

8. Disclaimers and Limitation of Liability

The platform is provided “as is” without warranties of any kind. Epicreloads does not guarantee uninterrupted access to the platform and is not liable for any loss resulting from service disruptions, data breaches, or the failure of third-party providers.
To the maximum extent permitted by law, epicreloads.com disclaims all liability for:

• Loss of data, revenue, or profits.
• Unauthorized use of your account due to your failure to maintain security.

9. Modifications to the Platform and Services

We reserve the right to modify, suspend, or discontinue any part of the platform at any time without notice. Continued use after modifications constitute your acceptance of the changes.

10. Applicable Laws and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of [Insert Country]. Any disputes arising in connection with the platform shall be subject to the exclusive jurisdiction of the courts in [Insert Country].

11. Indemnity

You agree to indemnify Epicreloads, its affiliates, and its employees from any claims, damages, or losses resulting from your breach of these terms or misuse of the platform.

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By using epicreloads.com, you agree to these Terms of Use. If you do not agree with any of these terms, please refrain from using the platform.

12. Third-Party Links and Services

Epicreloads.com may include links to third-party websites, which are provided solely for your convenience. We do not control these websites and are not responsible for their content, accuracy, or security. By using such links, you acknowledge that you access them at your own risk. We recommend reviewing the terms and conditions of any third-party sites you visit.
The inclusion of any link does not imply endorsement or partnership between Epicreloads and the linked website.

13. Force Majeure

Epicreloads will not be held responsible for any delay or failure to fulfill its obligations if such delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, natural disasters, pandemics, strikes, power outages, or telecommunications failures. In the event of such circumstances, we will take reasonable steps to restore services as quickly as possible.

14. Confidentiality and Data Protection

We take data protection seriously. By using the platform, you consent to our collection, use, and storage of your personal data as described in our Privacy Policy. We will not share your personal information with third parties without your consent, except as required by law or to provide services to you.
Please review our full Privacy Policy for more details on how we manage your data.

15. Notices

All notices, requests, or other communications required under these Terms of Use will be delivered via email to the address associated with your account or through the platform’s notification system.
Epicreloads is not responsible for missed communications if you fail to maintain an accurate email address or ignore notifications.

16. Assignment

You may not assign your rights or obligations under these Terms of Use to any third party without prior written consent from epicreloads.
Epicreloads reserves the right to transfer or assign these Terms of Use or any rights or obligations under them to any third party without prior notice.

17. Severability

If any provision of these Terms of Use is deemed unlawful, void, or for any reason unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

18. Entire Agreement

These Terms of Use, together with any other legal notices or policies published by Epicreloads on the platform, constitute the entire agreement between you and Epicreloads concerning the platform.
Any failure by Epicreloads to enforce any provision of these Terms of Use shall not be considered a waiver of the provision or the right to enforce it in the future.

19. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia to resolve any legal matter arising from these Terms of Use.